Terms of Service — Tisco International

1. Acceptance of Terms

By accessing or using the Hillbro Dealer Connect platform (“Platform”) operated by Tisco International (“Company”, “we”, “us”, “our”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

2. Eligibility

The Platform is exclusively for authorised business dealers, distributors, and procurement professionals. You must hold a valid GST registration and operate as a legal business entity in India to register as a dealer.

3. Account Registration and KYC

You must provide accurate, complete, and current information during registration.
KYC documents (GST certificate, business registration, identity proof) must be authentic and up-to-date.
You are responsible for maintaining the confidentiality of your login credentials.
You must notify us immediately at support@hillbrolifecare.in if you suspect unauthorised access.

4. Orders and Pricing

All prices are in Indian Rupees (INR) and inclusive of applicable GST unless stated otherwise.
Orders are confirmed only upon receipt of payment or explicit credit approval.
We reserve the right to modify product pricing without prior notice; prices at order confirmation are binding.
Minimum order quantities (MOQs) may apply to specific products.

5. Payment

Payments are processed securely via Razorpay. By making a payment, you agree to Razorpay's Terms of Service.
We do not store card or bank account details on our servers.
Payment links are valid for 24 hours unless otherwise specified.
For credit accounts, payment is due within the agreed credit period stated on the invoice.

6. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on dispatch timelines, logistics partners, and delivery conditions.

7. Returns and Refunds

Please refer to our Refund Policy and Cancellation Policy for full details.

8. Prohibited Uses

Reselling products outside of your authorised dealer territory without prior written approval.
Misrepresenting Hillbro products or making false claims about specifications or certifications.
Using the Platform to upload malicious code, conduct unauthorised access, or interfere with Platform operation.
Sharing your dealer login credentials with third parties.

9. Intellectual Property

All content on the Platform — including product images, descriptions, logos, and software — is the property of Tisco International or its licensors. You may not reproduce, distribute, or create derivative works without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Tisco International shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Platform or products purchased through it. Our total liability shall not exceed the value of the specific order in dispute.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Jalandhar, Punjab, India.

12. Changes to Terms

We may update these Terms periodically. Continued use of the Platform after changes constitutes acceptance of the revised Terms.

13. Contact

Tisco International
574, Guru Ram Dass Enclave, Sher Singh Colony,
Jalandhar (Punjab) 144002
Email: support@hillbrolifecare.in
Phone: +91 98884 40167